Notions
may be returned for store credit
or exchange within 5 days of purchase
with the original receipt in the
unopened package.
Books, patterns, fabric and opened software may not be returned.
Sewing machines and sergers may be exchanged within 5 days of purchase in original
unopened box. Machines found to have a problem will be repaired or replaced.
All machines must have original receipt.
All machines may be traded-up within 1 year of the purchase date. You will receive
full credit off of the current retail price of the new machine with your dated
receipt. If your machine is significantly less than 1 year old, you may qualify
for a greater trade in value. If it is older than 1 year, we have “Blue
Book” values.
In some instances a “re-stocking” fee will apply.
Classes: Cancellations & refunds:
Unless
otherwise stated, all classes must
have 3 paid students enrolled a minimum
of 10 days prior to the first class
in order for the class to be held.
No space may be reserved without
full payment of class fees.
A full refund will only be issued
when a student drops out a minimum
of 10 days prior to the first class
or when we must cancel class due
to insufficient enrollment. If you
must cancel less than 10 days prior
to the first class and IF we are
able to fill your reservation, we
will gladly refund your class fee.
Students are responsible for books
and/or kits, which have been acquired
for them.
Please understand that at this point,
your reservation has impacted any
potential student who has been denied
enrollment; it impacts students relying
on you for minimum enrollment pending
class cancellation; and it impacts
the instructor who has prepared time
and ordered materials to teach the
class.
How do I get
my supply list if I register for
a class on-line?
When payment is received we will
mail your supply list with confirmation
of your registration in the class.
Technical
Support:
Guide
classes and clubs are a part of your
purchase and are a valuable resource
for our customers. You are encouraged
to take advantage of them.
We will
work with you at all times to help
solve your problems and support your
needs. In-store and telephone assistance
is always available.
New
Owner Instructional Classes:
A Stitchin
Good Time, Inc is an independent
Husqvarna Viking dealership. In an
effort to provide our customers with
the best service and educational
options, we provide classes and clubs
at no additional charge to those
who purchase their Husqvarna Viking
products from our dealership. While
we welcome customers who purchase
their Husqvarna Viking products elsewhere,
fees may apply.
